After a successful job by your local printing company, you may already be thinking about committing to them for all your printing services. However, before you start getting “buddy buddy” with the printing company, it is important first to judge them as a whole printing company, and not just by the one job that you had them do. Committing to a printing company means developing a working relationship with them, and relying on them on your business printing needs. So it pays to judge them with complete criteria.
For printing companies, there are four criteria in which you must judge them:
Service Orientation: The first criterion is service orientation. This is basically about the smoothness of the printing process. Did you have an easy time ordering your printing job? Or was it a long and arduous process? Where they friendly and helpful? Or did they bombard you with technical terms, making you feel left out? Are they approachable, or was it hard to contact them and deal with them?
If the printing company had to make you go through hoops and walls, then they are not particularly service oriented. A good printing company should have their printing processes streamlined and fleshed out. Clients must be able to easily understand each step of the way and never be lost about it. Lastly, this all must be done with a friendly and polite face to the customer. If your printing company even misses just one of these items, you may need to rethink about really committing yourself to this printing service.
Timely Turnarounds: Of course, the quickness of service is also an issue. What if you suddenly need to rush a few printing jobs for your work? Can your printing company handle overnight printing and delivery? If you have a scheduled and normal printing job, does it arrive early or is it always late? Timely and more than efficient service is also a good sign for a printing company. If their printing services go out of their way to always print faster with good quality then it is worth committing and building a relationship with them.
Significant Abilities: Also, you don’t want to get stuck with a printing company that has only a limited number of printing abilities. You may want to choose a company that can print a lot of different kinds of things, from brochures, fliers and posters to fully fledged booklets, catalogs and calendars. By looking for a company that has extensive services, you can be assured that all your need will be met.
Online Portal: Finally, as an added bonus, it is a good idea to commit to a printing company that has an online portal. This basically means that they have a website, and that you can do your printing transactions online. Doing business over the Internet is a fast and convenient way for printing. You save a lot of time in dealing with the printing company, and all of it happens at your own leisure in the comfort of your home or office. When you commit to a company with this service, then you should have an easy time.
So judge that printing company, and judge them rightly. Use the four criteria above to measure that printing company’s worth to your business. If you choose the right one, you will have an easier time printing, with cheaper rates and better services.